Gold Coast

Plumbing and drainage in Gold Coast North

Blocked drains, leaks and hot water for new homes in the northern growth corridor and older waterfront suburbs on the Broadwater.

The growth corridor

Coomera, Upper Coomera, Pimpama and Ormeau make up the northern Gold Coast growth corridor, and Pimpama has been one of the fastest growing areas in Queensland. Most homes here are recent, built in new estates with PVC drainage and modern hot water systems.

Newer homes still have plumbing problems. Drains block from wipes, fat and nappies, taps and toilets wear, and hot water systems need servicing. If your home is new enough to be under the builder’s warranty, check that first, as some defects are the builder’s to fix.

Older suburbs on the Broadwater

Closer to the water the homes are older. Labrador became a suburb of Southport in the early post-war years, with many of its beachfront streets laid out in the 1950s. Runaway Bay was tidal wetland until it was bought for canal estates in 1967, with the first earthworks in 1972. At Paradise Point, a flood-prone street grid was replaced by a canal estate. Coombabah grew through the 1990s and 2000s, and Hope Island is known for its canal and marina estates.

Much of this land is low-lying and was reshaped from wetland. In the older canal-side homes, drains may be several decades old, and outdoor fittings near salt water can corrode faster than inland.

Council and private pipes

The City of Gold Coast is the water and sewerage provider for the whole city. It maintains sewer pipes from the main to the connection point, and owners look after the drains and inspection openings on their side. If you have no water and your street is not listed on the council’s water and sewerage alerts, call the City on 1300 000 928.

Suburbs we cover in Gold Coast North

  • Coomera
  • Upper Coomera
  • Pimpama
  • Ormeau
  • Hope Island
  • Helensvale
  • Oxenford
  • Paradise Point
  • Runaway Bay
  • Coombabah
  • Labrador
  • Arundel
  • Holmview

Recent jobs in Gold Coast North

Common questions

Our home in Pimpama is only a few years old. Why does the drain keep blocking?

PVC drains in newer homes resist tree roots better than old clay pipe, but they still block. Wet wipes, even ones labelled flushable, nappies and cooking oil are common causes, and the City of Gold Coast asks residents not to put them down drains. If a drain in a new home keeps blocking, a camera inspection shows whether something has lodged in the pipe or a joint has moved.

Who fixes a blocked sewer on the Gold Coast, the council or me?

The City of Gold Coast maintains the sewer pipes from the main to the connection point, which is where private plumbing meets the council's. If the connection point cannot be found, the council looks after the pipe up to one metre inside your boundary. The property owner is responsible for the drains and inspection openings on their side.

We want a heat pump or solar hot water system. Who can install it?

In Queensland, solar and heat pump hot water systems must be installed by a hot water installer with a solar and heat pump endorsement from the QBCC. Like any new or replacement system, it also needs a temperature control device so bathroom taps get water at no more than 50°C.

Get a quote in Gold Coast North

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